This is a day developed by salon owners and managers for salon owners and managers.

There is no doubt that running a salon is hard and we know that it feels like it's getting harder every year. With ongoing challenges and an ever-evolving business landscape, it can be hard to know where to focus your energy, attention and investment, which is why this masterclass is designed to address the most common concerns facing salon managers and owners today. The content is completely based on current best practice and concepts that are proven to work!

Whether you've been in business for years or you're new to the challenges of managing a salon business, this one-day seminar is packed full of practical ideas and actionable steps to help you stand out, attract more clients, build, and maintain a team and run a more efficient, effective and profitable business.

Areas covered include:

• Identifying the blockers to your salon success and creating an action plan to remove them.
• Becoming a more profitable salon and making more money.
• Attracting and retaining clients by building your brand, internally and externally as well as understanding the diverse needs of hypersensitive consumers.
• Attracting the right people, structuring, and developing your team through coaching.
• Improving your retail and treatment services by initiating a positive mindset to drive business and motivate your team.
• Measuring success.